Why it matters
Householders have a legal duty of care to pass waste only to authorised carriers. If waste you handed over is fly-tipped, you may be asked to prove you checked. See fly-tipping in Kent.
How to check
- Ask for the registration number before you book.
- Search the public register on GOV.UK.
- Check that the name matches the company on the quote and van.
- Make sure the registration is active.
What to keep
- The registration number and date you checked.
- The quote and invoice.
- Any waste transfer note provided.
Red flags
- No registration or reluctance to share it.
- Cash only with no receipt.
- Unmarked vehicles and no company name.
- A very low phone price with no details.
Choosing the right company
See our full list of seven checks for choosing a clearance company.